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Best for Umbrella Coverage: Humana
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Health insurance policies don't usually cover such expenses as eyeglasses and contacts; or dental exams, crowns, and appliances. Humana, a broad-based health and well-being company, sells private policies in all these areas, and the company has a range of plans for people living with chronic conditions that include transitions from a hospital stay to home care and meal delivery. Humana is also among the companies that offer special needs policies for people with a severe or disabling chronic condition or living in an institution. As of 2018, Humana no longer offers individual medical plans but focuses on healthcare solutions for employers.
Four private Humana plans (Kansas/Missouri, Wisconsin, 2 in Illinois) and 3 Humana Medicare Advantage plans (Florida, Illinois, Tennessee) were highly-rated by NCQA.10 11 Humana led the pack for customer satisfaction among health insurers in 2020, according to data from the ACSI survey.9 Humana's policies for HMOs are relatively affordable.
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